Industry Solutions

Municipalities & Public Administration

Digitalization and data quality for the public sector

The OZG (Online Access Act) and digitalization mandates are putting pressure on municipalities. At the same time, resources and expertise for data-driven modernization are often lacking – with the highest data protection requirements. We support municipalities and public agencies from assessment to implementation – GDPR-compliant, practical and with an eye on available funding.

Typical Challenges

Paper-based administrative processes and media breaks

GDPR compliance for sensitive citizen data

Lack of overview of existing data assets

Limited IT capacity and shortage of skilled staff

Training and test data needs without using real citizen data

Our Services for This Industry

Selected services tailored to the specific requirements of this industry.

01

Digitalization Quickcheck for Municipalities 

Structured path to digital administration - GDPR-compliant and procurement-compatible.

Municipalities and public agencies face digitalization pressure - OZG implementation, specialist procedure modernization, data protection requirements. Our quickcheck gives you a clear overview in 5 days: Where do you stand? What's the priority? Which funding can you access? Fixed price, procurement-compatible, no obligation.

Digitalization pressure from the OZG is high, but where to start? Our Quickcheck gives your municipality a clear status assessment in just a few days: what's already digital, where are the quick wins and which funding can you tap into?

Digitalization Quickcheck for Municipalities

02

GDPR Data Mapping 

Know where your data lives - before someone else does.

Many companies don't know where their personal data resides. We create a complete technical data inventory with processing records per Art. 30 GDPR - as a standardized product with fixed pricing. Not legal advice, but a technical inventory that your DPO and IT team can use immediately.

Municipalities process highly sensitive citizen data – from registration records to social benefits. A structured GDPR data inventory creates transparency across all personal data, identifies risks and makes you audit-proof.

GDPR Data Mapping

03

Process Automation 

Less manual. More impact.

End-to-end automation of business processes – from data flows through workflows to monitoring. Integration with existing systems, no rip-and-replace.

Application processing, decision letters, internal approvals – many processes in public agencies are still manual. Automation relieves your already stretched staff and speeds up processing times for citizen requests.

Process Automation

04

Data Maturity Score 

Where does your company stand? Clarity in 2 days.

In just 2 days, we assess your company's data maturity using a standardized framework. You receive a concrete score, benchmark comparison and prioritized roadmap - as the foundation for all further data and digitalization decisions. Fixed price, no risk.

Before investing in expensive IT projects, you should know where your administration stands on data maturity. Our Data Maturity Score provides an objective assessment of your maturity level and a prioritized roadmap for next steps.

Data Maturity Score

05

Requirements Workshops 

From needs to a clear roadmap.

Structured workshops to capture, prioritize and document data and digitalization requirements. The output is a concrete implementation roadmap.

Digitalization projects in public administration often fail due to unclear requirements. Our workshops bring specialist departments and IT together and translate administrative needs into clear, actionable technical requirements.

Requirements Workshops

06

Strategic Planning 

From idea to actionable strategy – in just a few days.

In our Strategic Planning Sprint, we help you discover where digitalization and data-driven processes can truly improve your business. Within just a few days, your team will see three actionable scenarios – simple, practical, and based on your real business needs.

Municipal data is often scattered across specialized systems, registries and spreadsheets. Strategic data planning creates a cross-cutting view of your data assets and defines how they can be used for better public services.

Strategic Planning

07

Synthetic Test Data 

Realistic data for testing, training and development – without privacy risk.

You need realistic data for software testing, training or new systems – but can't use real data for privacy reasons? Or there simply isn't enough test data for your use cases? We generate synthetic data that mirrors your real-world structures and patterns – tabular or document-based. We combine rule-based methods with AI-powered generation, depending on your requirements. As a custom project or with optional self-service access for your team. The price depends on scope, variance and edge cases and is always communicated transparently upfront.

New administrative applications or AI pilots need realistic test data – but real citizen data cannot be used for privacy reasons. Synthetic test data solves this dilemma: statistically realistic yet fully GDPR-compliant.

Synthetic Test Data